Extract accurate data from Tables
Problem
In 2020, Eigen needed to extract data from tables in documents, which was challenging as their initial machine learning models weren't trained to process tabular data effectively.
Solution
Led the user experience for a new table extraction workflow, introducing:
Multiple extraction modes:
Table classification
Mixed classification
Table point extraction
Mixed point extraction
Support for full-table and cell-specific extraction
Confidence scoring to indicate extraction reliability
Designed interfaces to:
Configure extraction type
Preview confidence levels
Evaluate outputs with precision/recall metrics
Users reported that the new workflow felt:
“Clearer and more trustworthy”
“Much easier to decide whether to accept or edit extractions”
Feedback highlighted how confidence scoring helped reduce anxiety around ML reliability.
Outcome
By reducing manual review, the feature:
Supported efficiency gains for customers processing high volumes
Contributed to higher retention and satisfaction on key enterprise accounts